EZ Store Leader
DETAILING EZ, HCMC
This is your opportunity to become a core part of On’s Direct-to-Customer (DTC) team and take on the responsibility to lead DVN’s store in the heart of Thu Duc City.
As the first hire of the EZ store team, DVN will rely on you to help co-define the various store operation processes ahead of the opening. That includes supporting our Talent team in hiring a dream team of service-minded Sales Associates who will- under your leadership – run the store on a daily basis.
Your team at Detailing Vietnam
As you might expect from a young consumer brand, the DTC (Direct-to-Customer) team at DVN is a fast-paced place to be. Together with your store team and leadership as well as the global DTC Retail team, you will help to revolutionize conventional retail business and deliver the WOW to our customers on a daily basis.
WHAT WILL YOU DO?
RESPONSIBILITIES MAY INCLUDE, BUT ARE NOT LIMITED TO:
- Continuously embrace and communicate DVN’s values and brand philosophy in team and customer interactions
- Manage schedules for all store advisors, collaborate with our Talent team for talent administration & development (e.g. payroll, onboarding, career progression and recruiting)
- Establish and build external partnerships to boost community engagement
- Take responsibility for store performance and monitoring of relevant store KPIs
- Oversee inventory management and BoH (Back-of-House) processes for optimized stock levels and FoH (Front-of-House) operations for exceptional customer service
- Support piloting, innovation and implementation of new retail solutions
- Execute product strategy and work closely with our sales planning and retail marketing team for assortment selection and detailing services
ARE YOU QUALIFIED?
- 3+ years of experience in a customer-focused setting including managerial responsibilities
- Operational retail experience in car detailing, car maintenance and service environment is a strong plus
- A collaborative team player with strong interpersonal, hospitality and communication skills
- An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs
- Ability to work weekends, evenings and holidays as needed
DETAILING VIETNAM IS PROUD TO PROVIDE BEST-IN-CLASS BENEFITS OFFERINGS TO OUR EMPLOYEES AND THEIR FAMILIES IN MAINTAINING BOTH A HEALTHY BODY AND A HEALTHY MIND.
CORE BENEFITS INCLUDE:
- COMPETITIVE HEALTHCARE COVERAGE,
- WELLNESS PROGRAMS, TAKE IT WHEN YOU NEED IT TIME OFF,
- PARENTAL LEAVE,
- RECOGNITION PROGRAMS,
- AND MUCH MORE!
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